We have managed a lot of rollouts. Here are some things that we have learned in the process.
Test the idea out in a few locations.
So, you have a great innovative idea that will make your facility a safer place to work, environmentally sustainable, consumer friendly or just good looking. Before you spend the time and effort to implement the idea across all of your stores you should test it out. Testing the idea in a handful of your stores will allow you to understand the challenges that will come from making the changes and decide if the return on investment is worth it.
Decide on a project manager.
A project is more effective and efficient when there is someone to manage and lead it. A project manager is put into place to ensure that someone is constantly up to date on the project and that questions are directed to one central place. The individual that you choose for this job should be organized, have strong troubleshooting skills, and effective time management skills.
Create a project plan.
Your project plan for your rollout is basically the blue print of your project. The project plan should include:
- The tasks that need to be done to complete the project
- Which tasks are dependent upon one another
- The duration of time that each task will take
- Who will be responsible for the different tasks
- Forecast of the resources needed for the rollout
- How you will track the progress of the rollout
Include the managers of the local facilities in the planning process.
When planning a rollout, whether it be national or regional, it is easy to forget out how the rollout will effect the stores and sales. Be sure to include your store managers in the planning process. They will probably have very beneficial information in regards to high traffic times for their individual stores, specific store challenges and recommendations for more effective ways to go about implementing the rollout. The store managers are a beneficial tool that should not be forgotten during the rollout planing process.
Address large and small issues at pre-installation meetings.
Take a look at the issues that you are going to be faced with. Sit down with the appropriate people and decide how you will accomplish your rollout in light of these challenges. You may even find that changes need to be made to make your rollout as effective as possible.
Find a contractor that fits your needs.
The most ideal contractor for a rollout is one that has experience handling regional and national rollouts. Consider using a contractor that is available to perform services over a larger coverage area as well. This will allow for you to use the same contractor for the majority of your work and decrease the amount of communication needed to accomplish the job. Take a look at our recent blog “Questions to Ask Your Contractor” for some great tips on choosing a contractor.
Create a detailed rollout plan for each facility.
Get as detailed as possible, even at the store level! Create a specific rollout plan for each store. Include this information in your main rollout plan.
Review the rollout plan.
Do you really need to review your plan again? Yes! Double check for any last minute errors or conflicts in your rollout plan. You will be happy you did if you find any issues that could have caused bigger problems in the long run.
Implement rollout plan.
Now that your done planning, get the ball rolling on your rollout. Remember to track the progress of your tasks as you move through this process in order to stay on schedule. If you do get off schedule, you will find out immediately and can put measures in place to prevent further delays.
Properly maintain your facility.
Okay, so your project is completed. Don’t let all this hard work go to waste by not properly maintaining your facility. Set up reoccurring maintenance visits from your maintenance contractor to keep your facilities new addition in shape. This will save you time and money in the long run.
Advanced Retail Solutions is a self performing facility maintenance and construction company in 13 states. Please let us know how we can help you.